{"id":117782,"date":"2019-12-31T07:14:18","date_gmt":"2019-12-31T07:14:18","guid":{"rendered":"https:\/\/185.8.245.251\/?page_id=117782"},"modified":"2022-10-12T07:55:29","modified_gmt":"2022-10-12T07:55:29","slug":"integraciones-zendesk","status":"publish","type":"page","link":"https:\/\/185.8.245.251\/integraciones-zendesk\/","title":{"rendered":"Integraciones Zendesk"},"content":{"rendered":"[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221;][vc_column]<div class=\"barra_azul hidden-xs\"><div class=\"container\"><div class=\"container-menu-azul\"><div class=\"breadcrumbs\"><span class=\"smiga\">Integraciones<\/span><span class=\"smiga\">Zendesk<\/span><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row el_class=&#8221;slider-row&#8221; css=&#8221;.vc_custom_1611635219710{background: #8e8e8e url(https:\/\/185.8.245.251\/wp-content\/uploads\/2021\/01\/cabecera-integracion-zendesk-crm-netelip.jpg?id=128475) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column el_class=&#8221;overlay-transform-no vcenter&#8221;][vc_row_inner el_class=&#8221;container&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css_animation=&#8221;none&#8221;]\r\n<p class=\"sup\">Unifica las comunicaciones de tu empresa<\/p>\r\n\r\n<h1>Integraci\u00f3n de Zendesk con la Centralita Virtual<\/h1>\r\n<a class=\"azul\" href=\"https:\/\/cloud.netelip.com\/es\/register\/client\/company\">Comienza aqu\u00ed<\/a>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;]<div class=\"fright\"><div class=\"circulo-precio\"><div class=\"holder-precio\"><p class=\"sup-precio\">solo por<\/p><div class=\"precioA\">4<\/div><div class=\"precioB\">,95\u20ac*<br\/>\/mes<\/div><div class=\"precioC\">*IVA no incluido<\/div><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row semantic=&#8221;section&#8221; css=&#8221;.vc_custom_1603712103848{padding-top: 40px !important;padding-bottom: 40px !important;background-color: #ffffff !important;}&#8221;][vc_column][vc_row_inner css=&#8221;.vc_custom_1577461946392{margin-top: -50px !important;}&#8221;][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1611999937623{margin-top: 40px !important;margin-bottom: 40px !important;}&#8221;]\r\n<p class=\"supertitulo\"><span class=\"avoid\">integraciones<\/span><\/p>\r\n\r\n<h2 class=\"first\">Centralita Virtual con Zendesk<\/h2>\r\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1574865108764{padding-right: 15% !important;padding-left: 15% !important;}&#8221;]\r\n<p class=\"pgrande\" style=\"text-align: center;\">Empieza hoy mismo a automatizar las comunicaciones de tu empresa en c\u00f3modos pasos.<\/p>\r\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1499251082436{margin-top: -40px !important;}&#8221; el_class=&#8221;container&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1561801301995{margin-top: 55px !important;padding-right: 40px !important;padding-bottom: 65px !important;padding-left: 0px !important;}&#8221;][vc_single_image image=&#8221;118135&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1499249808318{margin-top: 55px !important;margin-bottom: 40px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1577777200279{margin-top: 25px !important;margin-bottom: 60px !important;}&#8221;]\r\n<ul class=\"cloud-hibrido\">\r\n \t<li><a href=\"https:\/\/cloud.netelip.com\">Inicia sesi\u00f3n<\/a> con tu cuenta de cliente.<\/li>\r\n \t<li>Activa la Centralita Virtual.<\/li>\r\n \t<li>Descarga la Extensi\u00f3n de Chrome.<\/li>\r\n \t<li>Configura la API de Zendesk<\/li>\r\n \t<li>Autoriza la integraci\u00f3n de ambas herramientas.<\/li>\r\n \t<li>\u00a1Listo! Ya tienes integrada la Centralita Virtual y Zendesk<\/li>\r\n<\/ul>\r\n[\/vc_column_text]<div class=\"text-left\"><a href=\"https:\/\/www.netelip.com\/centro-de-ayuda\/inicio\/centralita-virtual\/integracion-zendesk\/\"><div class=\"boton_servicio img-center\">\u00bfHas visto qu\u00e9 sencillo? M\u00e1s informaci\u00f3n<\/div><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; semantic=&#8221;aside&#8221; css=&#8221;.vc_custom_1603712116093{margin-top: 40px !important;background-color: #0b293c !important;}&#8221;][vc_column][vc_row_inner el_class=&#8221;container&#8221;][vc_column_inner width=&#8221;7\/12&#8243; css=&#8221;.vc_custom_1510595685112{padding-right: 30px !important;}&#8221;][vc_column_text]\r\n<p class=\"supertitulo-left\"><span class=\"avoid\">\u00danete a netelip<\/span><\/p>\r\n<span class=\"avoid calltoaction1\">\u00a1Solo tienes que registrarte y empezar a probarlo!<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=&#8221;borleft&#8221; width=&#8221;5\/12&#8243; css=&#8221;.vc_custom_1510595823259{margin-top: 28px !important;padding-top: 30px !important;padding-bottom: 15px !important;padding-left: 30px !important;}&#8221;][vc_column_text]\r\n<p style=\"color: #dadada;\">Al integrar la Centralita Virtual de netelip con Zendesk, evitamos la p\u00e9rdida de informaci\u00f3n de nuestros clientes que no son objeto de ning\u00fan tipo de seguimiento y se garantiza la actualizaci\u00f3n permanente del CRM. De esta manera incrementaremos el valor agregado que se busca de la correcta gesti\u00f3n de clientes.<\/p>\r\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row][vc_row semantic=&#8221;section&#8221; css=&#8221;.vc_custom_1603712130651{padding-top: 40px !important;padding-bottom: 40px !important;background-color: #ffffff !important;}&#8221; el_class=&#8221;bgcompleto&#8221;][vc_column el_class=&#8221;proph4&#8243;][vc_row_inner css=&#8221;.vc_custom_1491844794283{margin-top: -20px !important;}&#8221;][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1611999922843{margin-bottom: 20px !important;}&#8221;]\r\n<p class=\"supertitulo\"><span class=\"avoid\">dos aliados para tu empresa<\/span><\/p>\r\n\r\n<h2 style=\"text-align: center;\">Zendesk y Telefon\u00eda IP de netelip<\/h2>\r\n<p class=\"pgrande\" style=\"text-align: center;\">Mejora la atenci\u00f3n al cliente y la productividad de tus compa\u00f1eros de trabajo.<\/p>\r\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row semantic=&#8221;section&#8221; el_class=&#8221;container&#8221;][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;132878&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_column_text]\r\n<h3 class=\"light fino\" style=\"text-align: center;\">Realiza y recibe llamadas desde Zendesk<\/h3>\r\n<p style=\"text-align: center;\">Administra f\u00e1cilmente todas las llamadas desde <a href=\"https:\/\/www.zendesk.es\/\" target=\"_blank\" rel=\"noopener noreferrer\">Zendesk<\/a>. Podr\u00e1s realizar y recibir llamadas directamente desde tu navegador web, sin complicarte la vida.<\/p>\r\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;132752&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_column_text]\r\n<h3 class=\"light fino\" style=\"text-align: center;\">Actividades del equipo de ventas<\/h3>\r\n<p style=\"text-align: center;\">Realiza un seguimiento de las oportunidades comerciales. Monitoriza todas las etapas del embudo de conversi\u00f3n sin perder ning\u00fan potencial cliente en las distintas fases de cierre.<\/p>\r\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;132850&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_column_text]\r\n<h3 class=\"light fino short\" style=\"text-align: center;\">Marcaci\u00f3n con un solo clic<\/h3>\r\n<p style=\"text-align: center;\">Llama a tus contactos dentro de Zendesk con un solo clic, desde el &#8220;Icono de llamada&#8221; haciendo clic en el n\u00famero de tel\u00e9fono. Deja de perder tiempo movi\u00e9ndote por distintas pantallas y configurando dispositivos.<\/p>\r\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row semantic=&#8221;section&#8221; css=&#8221;.vc_custom_1603712159080{margin-top: 40px !important;}&#8221; el_class=&#8221;container&#8221;][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;132906&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_column_text]\r\n<h3 class=\"light fino short\" style=\"text-align: center;\">Visualizaci\u00f3n del consumo<\/h3>\r\n<p style=\"text-align: center;\">Lleva un control y seguimiento del equipo de ventas con informes detallados por agente sobre el consumo telef\u00f3nico.<\/p>\r\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;132836&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_column_text]\r\n<h3 class=\"light fino short\" style=\"text-align: center;\">Inbound Call popups<\/h3>\r\n<p style=\"text-align: center;\">Se mostrar\u00e1 una ventana emergente para las llamadas entrantes y salientes con la informaci\u00f3n del contacto o el cliente potencial. Cuando recibas una llamada en Zendesk identificar\u00e1s el nombre del contacto con su ficha de cliente.<\/p>\r\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;139088&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_column_text]\r\n<h3 class=\"light fino\" style=\"text-align: center;\">Identificaci\u00f3n de eventos entrantes<\/h3>\r\n<p style=\"text-align: center;\">Anota todas las conversaciones de un contacto mientras est\u00e1s atendiendo una llamada. Actualiza el estado de las llamadas en tiempo real y guarda toda la informaci\u00f3n de cada llamada entrante.<\/p>\r\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row semantic=&#8221;section&#8221; css=&#8221;.vc_custom_1603712168042{margin-top: 40px !important;}&#8221; el_class=&#8221;container&#8221;][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;132794&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_column_text]\r\n<h3 class=\"light fino\" style=\"text-align: center;\">Desv\u00edos directos e indirectos a n\u00fameros de tel\u00e9fono<\/h3>\r\n<p style=\"text-align: center;\">Transfiere todas las llamadas que se dirijan a tu tel\u00e9fono, a un n\u00famero distinto, previamente programado, dentro del territorio nacional o bien a n\u00fameros internacionales.<\/p>\r\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;132780&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_column_text]\r\n<h3 class=\"light fino\" style=\"text-align: center;\">Compatible con las colas de llamadas e IVR<\/h3>\r\n<p style=\"text-align: center;\">Enruta autom\u00e1ticamente las llamadas y recepciona las llamadas conforme a una estrategia definida. Las llamadas entrantes quedar\u00e1n \u00abencoladas\u00bb escuchando una m\u00fasica de espera y una locuci\u00f3n personalizable.<\/p>\r\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;132892&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_column_text]\r\n<h3 class=\"light fino short\" style=\"text-align: center;\">Recibe mensajes emergentes<\/h3>\r\n<p style=\"text-align: center;\">\u00bfQuieres saber qui\u00e9n te est\u00e1 llamando? Identifica quien est\u00e1 al otro lado de la l\u00ednea, as\u00ed tus comerciales estar\u00e1n m\u00e1s preparados para cerrar la venta o atender a tus clientes correctamente.<\/p>\r\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row semantic=&#8221;section&#8221; css=&#8221;.vc_custom_1603712176854{margin-top: 40px !important;margin-bottom: 100px !important;}&#8221; el_class=&#8221;container&#8221;][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;132864&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_column_text]\r\n<h3 class=\"light fino\" style=\"text-align: center;\">Muchas m\u00e1s funcionalidades disponibles<\/h3>\r\n<p style=\"text-align: center;\">\u00a1Descubre un mundo con infinidad de posibilidades! Te sorprender\u00e1 lo que <a href=\"https:\/\/www.zendesk.es\/\" target=\"_blank\" rel=\"noopener noreferrer\">Zendesk<\/a> y netelip pueden hacer por tu negocio, al integrar la Telefon\u00eda IP con uno de los CRM m\u00e1s potentes del mercado.<\/p>\r\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; semantic=&#8221;aside&#8221; css=&#8221;.vc_custom_1603712190479{background-image: url(https:\/\/185.8.245.251\/wp-content\/uploads\/2016\/05\/llamadaaccion.jpg?id=103206) !important;}&#8221; el_class=&#8221;.bgcompleto&#8221;][vc_column][vc_row_inner el_class=&#8221;llamadaalaaccion&#8221;][vc_column_inner][vc_column_text el_class=&#8221;llamadaaccion&#8221; css=&#8221;.vc_custom_1603782558026{margin-top: 10px !important;}&#8221;]\r\n<p class=\"supertitulo\"><span class=\"avoid supblanco\">Te asesoramos<\/span><\/p>\r\n<p class=\"calltoaction2\"><span class=\"avoid calltoaction1\">Integra la Telefon\u00eda IP de netelip con Zendesk<\/span><\/p>\r\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]<div class=\"text-center\"><a href=\"https:\/\/cloud.netelip.com\/es\/register\/client\/company\"><div class=\"boton_servicio img-center\">Empieza hoy mismo<\/div><\/a><\/div>[vc_empty_space height=&#8221;60px&#8221;][\/vc_column][\/vc_row]","protected":false},"excerpt":{"rendered":"[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221;][vc_column][\/vc_column][\/vc_row][vc_row el_class=&#8221;slider-row&#8221; css=&#8221;.vc_custom_1611635219710{background: #8e8e8e url(https:\/\/185.8.245.251\/wp-content\/uploads\/2021\/01\/cabecera-integracion-zendesk-crm-netelip.jpg?id=128475) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column el_class=&#8221;overlay-transform-no vcenter&#8221;][vc_row_inner el_class=&#8221;container&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css_animation=&#8221;none&#8221;] Unifica las comunicaciones de tu empresa Integraci\u00f3n de Zendesk con la Centralita Virtual Comienza aqu\u00ed[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row semantic=&#8221;section&#8221; css=&#8221;.vc_custom_1603712103848{padding-top: 40px !important;padding-bottom: 40px !important;background-color: #ffffff !important;}&#8221;][vc_column][vc_row_inner css=&#8221;.vc_custom_1577461946392{margin-top: -50px !important;}&#8221;][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1611999937623{margin-top: 40px !important;margin-bottom: 40px !important;}&#8221;] integraciones Centralita Virtual con Zendesk [&hellip;]","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/185.8.245.251\/wp-json\/wp\/v2\/pages\/117782"}],"collection":[{"href":"https:\/\/185.8.245.251\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/185.8.245.251\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/185.8.245.251\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/185.8.245.251\/wp-json\/wp\/v2\/comments?post=117782"}],"version-history":[{"count":12,"href":"https:\/\/185.8.245.251\/wp-json\/wp\/v2\/pages\/117782\/revisions"}],"predecessor-version":[{"id":139161,"href":"https:\/\/185.8.245.251\/wp-json\/wp\/v2\/pages\/117782\/revisions\/139161"}],"wp:attachment":[{"href":"https:\/\/185.8.245.251\/wp-json\/wp\/v2\/media?parent=117782"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}